HelmSecurity
This page is maintained by Helm to answer common security questions about the platform.
Platform & Hosting
Helm is built on modern infrastructure with secure hosting, automated backups and encrypted data transmission. We rely on established platform providers for core infrastructure services.
Data Collection & Use
We collect only the information necessary to provide our services — agency contact details, website URLs and qualification responses. We do not sell or share this data with third parties for marketing.
Authentication
Future platform access will be protected by industry-standard authentication and authorisation controls. We do not store passwords in plain text.
Incident Response
If you discover a security issue, please contact us immediately at hello@helmone.ai. We take all reports seriously and will respond promptly.
Vulnerability Reporting
We welcome responsible disclosure of security vulnerabilities. Please provide sufficient detail to help us understand and address the issue. We will not take legal action against researchers who act in good faith.